MyHealth Portal




Frequently Asked Questions


Q:How long do my results take so I can view them on the Portal?


A:Between 2-7 days depending on the type of lab being done.

Q:I clicked on my results for my lab and I donít see any results?


A:Your results may not be available if resulted by a different laboratory such as LabCorp or Sonora Quest.

Q:Where is my lab work on this portal?


A:When you first open your portal click on the Health Records tab then click on the Results tab on the right hand side of the screen.

Q:I want to sign up my son/daughter on the health portal?

A:As of right now we are not doing health portal for anyone under the age of 18. Guardians/Parents still need to go to Medical Records to sign a release.

Q:Since my husband/wife and I have the same email can we both have a portal?

A:Yes you can but you have two options. If you want a health portal together you will need a HealthCare Power of Attorney on file with Medical Records. If you want to have separate portal you will need to call 928-348-4090 to have them set up manually.

Q:When is someone available to help me with the MyHealth Patient Portal?

A: Available Monday-Friday 8am-4:30pm or by email at Mrinfo@mtgraham.org.

Q:I have a lot of mistakes in my health record. How do I go about in having them corrected?

A:We have a form within Medical Records that will need to be completed.You will be notified when results are finalized.



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  • Patient Portal Support

    • Monday - Friday
      9:00 AM - 4:30 PM
    • Saturday & Sunday
      Closed
    • Phone:
      928-348-4090